My new Treo has already started giving me trouble… it is constantly locking and then going into an endless reboot loop. The System Error Log shows “A crash occurred on xx/xx/xx at xx:xx xm while running “Messaging”: ../Src/MessageStoreMain.c, Line:116, Unable to load 504F4D4F,050A”. This is always the same memory location, so I suspect faultly memory, although PalmOne tech support asked me to rename my OutLook profile (even though had not been synced since last hard boot) – ??? That was after they ask me where I found the system error log… Don’t you love calling tech support ![]()
Anyway, they ordered me a new phone…
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Meta
reboot.
format c:
“TREO Support”
S: CrazyGirl can’t seem to get her Treo working, suspect id10t to fault.
T: Prove that she is a loon and that the message is supposed to come up everytime the Treo starts up. It was designed this way.
A: We sent her to the store to get some clean wipes. Thought if we clean off the Treo it would resolve the issue, if anything, give us some time to ourselves!
R: She didn’t buy the idea of using the wipes. She insulted us so we escalated her to the IRATE line. The “supervisor” got tired of hearing her wine and decided that we should just make her go away. We thought about just hanging up or putting her on hold until she hung up herself, but opted to just replace the Treo. This will work for a few months, until it breaks down as well!
a) WAD (thats Working As Designed)
b) User Error
c) issue rejected becuase it is wrong severity
d) it too late to fix issue, you know this, do not talk about such issue again!
Summary of the work life, as it rolls into the life of the Treo…
Ba-HA!!! That sums up all the email I received last week!
I had the same problems with that app on my Zire72. After a clean wipe it would work again. But that was a pain in the ass. So I finally just bought SnapperMail, which is great and haven’t looked back.
if your project is about to exit… your issue will be rejected
but VersaMail is in ROM… what a waste…
The problem turned out to be a bug in the Treo 650 “messaging” application. It acquires all “tran” databases as it’s own, even though this is out of spec. And I had Ultrasoft Money on there, which uses a tran database. So each reboot it made a bad call and would reset. The problem was fixed in the new money program…
Link to KB article
my latest Treo problem is.. a little screw cover started popping off the back and then i lost it, then the little screw it was covering, popped out, and i lost it. now the little antenna pops off, and i will probably lose it.